Privacy Policy
Effective date: August 10, 2024
VOSS Special Steel (“us”, “we”, or “our”) operates the https://www.specialsteel.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.specialsteel.com.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address: info@specialsteel.com
First name and last name: Karol Borycki – Managing Director
Phone number: +1 409-239-5919
Address, State, Province, ZIP/Postal code, City: 695 Pinchback Road – Beaumont, TX 77707
Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Data we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Data will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA
If you are a resident of California, you have the right to access the Personal Data we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
VOSS Special Steel uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
VOSS Special Steel will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
VOSS Special Steel may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of VOSS Special Steel
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Google Ads & Google Lead Gen Forms
We utilize Google Ads to serve advertisements when you visit our website. These ads are generated based on your past browsing history and website interactions. We also use Google Lead Gen Forms to collect specific personal information such as your name, email address, and any other submitted data when you interact with our advertisements or request information through these forms.
Information We Collect: When you submit information through Google Lead Gen Forms, we may collect the following details:
Contact Information: Your name, email address, and any other information provided through the form.
Inquiry Details: Information related to your inquiries, interests, or specific requirements based on the context of your submission.
How We Use Your Information:
To respond to your inquiries and provide the requested services, including sending you relevant information or marketing materials.
To improve our website, products, and services based on user behavior and preferences.
For marketing and promotional purposes, ensuring you are informed about services or products that may be of interest, where permitted by law.
Retention and Use of Form Data: We store form data for up to one year and use it in accordance with this Privacy Policy. Your submission of this data implies your consent to its processing as outlined here.
We adhere strictly to Google’s advertising policies, ensuring transparent and responsible advertising practices. These policies prohibit promoting counterfeit goods, deceptive practices, or inappropriate content, and we provide options for you to control or opt-out of targeted advertising. For further details, we encourage you to review Google’s full advertising and privacy policies. For your privacy, we provide options to control or opt-out of targeted advertising. We encourage you to read Google’s full advertising policies for more detailed information about the standards we follow. Google Ads Terms & Conditions – Advertising Policies Help
LinkedIn Ads & LinkedIn Lead Gen Forms
We partner with LinkedIn Ads to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the LinkedIn Ads Agreement.
Information We Collect: When you request a quote or contact us through our website or LinkedIn Ads Lead Gen Forms, we may collect the following information:
– Contact Information: Email address, first name, last name, company name, and any other contact details you provide.
– Inquiry Details: Information related to your inquiries, such as steel grade preferences and specific requirements or specifications.
– Usage Data: Information about how you use and interact with our website, including behavioral metrics, heatmaps, and session replays, collected through first and third-party cookies and other tracking technologies.
How We Use Your Information: We may use the information we collect from you for the following purposes:
– To respond to your inquiries and provide the requested services, including sending quotes and information about our products.
– To improve our website, products, and services through analysis and understanding of user behavior and preferences.
– For marketing and promotional purposes, such as sending you information about our services that may be of interest to you, provided you have given your consent where required by law.
– To comply with legal obligations and protect our legal rights.
Use of LinkedIn Ads Lead Gen Forms: When you submit your information through LinkedIn Ads Lead Gen Forms, we adhere to the following terms and conditions:
– Notice and Consent: We provide sufficient notice and obtain the appropriate consent for the collection, disclosure, use, and security of the data submitted through Lead Gen Forms (“Form Data”). By submitting your information, you agree to the processing of your data in accordance with this Privacy Policy.
– Restrictions on Sensitive Data: We do not request Sensitive Data in our Lead Gen Forms. Sensitive Data includes, but is not limited to, information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health data, sexual orientation, criminal offenses, government-issued IDs, account logins, passwords, financial information, or information regarding children under the age of 18.
– Retention of Form Data: The Form Data will be available to us or an authorized third party for up to one year. We are responsible for obtaining and storing a copy of the Form Data on our behalf.
Sharing of Your Information: We may share your information with third parties who perform services on our behalf, such as service providers and vendors, to assist us in fulfilling the purposes described in this Privacy Policy. We require these third parties to maintain the confidentiality and security of your information and to use it only for the purpose for which it was provided.
We do not sell your information to third parties. We will only share your information with third parties acting on our behalf in compliance with this Privacy Policy and applicable laws.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Opt Out of Targeted Advertising
- You can opt out of some if not all services being used by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Your Rights and Choices: You have the right to:
– Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
– Request Access or Deletion: You may request access to the information we have collected about you or request that we delete your information. We will promptly comply with such requests in accordance with applicable laws.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@specialsteel.com or by mail using the details provided below:
Voss Special Steel LP US
695 Pinchback Road – Beaumont, TX 77707